{"id":173897,"date":"2026-02-27T10:19:43","date_gmt":"2026-02-27T09:19:43","guid":{"rendered":"https:\/\/dev.e-servo.com\/general-terms-and-conditions-of-sale\/"},"modified":"2026-05-11T10:35:14","modified_gmt":"2026-05-11T08:35:14","slug":"conditions-generales-vente","status":"publish","type":"page","link":"https:\/\/e-servo.com\/fr\/conditions-generales-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"

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Soci\u00e9t\u00e9 E-Servo<\/h2>\n

Adresse :<\/strong> 872 Rue Albert Sollerot, 61300 Saint Ouen sur Iton, France T\u00e9l\u00e9phone :<\/strong> +33 2 33 84 12 95 Email :<\/strong> contact@e-servo.com Pr\u00e9sident de la SAS :<\/strong> Aur\u00e9lien LEBRETON<\/p>\n

Pr\u00e9ambule<\/h2>\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les ventes, \u00e9changes standards de servomoteurs reconditionn\u00e9s ou neufs, ainsi qu\u2019aux prestations de r\u00e9paration limit\u00e9es r\u00e9alis\u00e9es par E-Servo. Toute commande pass\u00e9e implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV par le Client.<\/p>\n

Article 1 : Objet<\/h2>\n

Les pr\u00e9sentes conditions ont pour objet de d\u00e9finir les modalit\u00e9s de vente, de livraison et de garantie des servomoteurs, qu\u2019ils soient reconditionn\u00e9s ou neufs, ainsi que des prestations de r\u00e9paration et des conditions de paiement applicables.<\/p>\n

Article 2 : Produits et Services<\/h2>\n

Les produits propos\u00e9s \u00e0 la vente et \u00e0 l\u2019\u00e9change standard sont des servomoteurs reconditionn\u00e9s ou neufs. Des prestations de r\u00e9paration limit\u00e9es peuvent \u00e9galement \u00eatre r\u00e9alis\u00e9es. Les caract\u00e9ristiques des produits et services sont d\u00e9crites dans les fiches techniques communiqu\u00e9es au Client avant toute commande.<\/p>\n

Article 3 : Commandes<\/h2>\n

Toute commande doit \u00eatre confirm\u00e9e par \u00e9crit (courrier, fax ou email). Les commandes deviennent d\u00e9finitives \u00e0 r\u00e9ception du paiement pour les trois premi\u00e8res transactions. E-Servo se r\u00e9serve le droit de refuser toute commande pour motif l\u00e9gitime, notamment en cas de probl\u00e8me d\u2019approvisionnement ou de paiement.<\/p>\n

Article 4 : Prix<\/h2>\n

Les prix des produits et services sont indiqu\u00e9s en euros, hors taxes et hors frais de livraison. Les frais de livraison sont \u00e0 la charge du Client et pr\u00e9cis\u00e9s lors de la confirmation de commande.<\/p>\n

Article 5 : Paiement<\/h2>\n

5.1 Conditions de paiement<\/h3>\n
    \n
  • Pour les trois premi\u00e8res transactions, le paiement est exigible \u00e0 la commande.<\/li>\n
  • \u00c0 partir de la quatri\u00e8me commande, le paiement est exigible \u00e0 10 jours par virement bancaire ou \u00e0 30 jours par mandat de pr\u00e9l\u00e8vement SEPA, \u00e0 compter de la date d\u2019\u00e9mission de la facture.<\/li>\n
  • Toute autre condition de paiement devra \u00eatre express\u00e9ment valid\u00e9e par la direction.<\/li>\n<\/ul>\n

    5.2 Retard de paiement<\/h3>\n

    Tout retard de paiement entra\u00eenera automatiquement l\u2019application de p\u00e9nalit\u00e9s de retard calcul\u00e9es sur la base de trois fois le taux d\u2019int\u00e9r\u00eat l\u00e9gal en vigueur, ainsi qu\u2019une indemnit\u00e9 forfaitaire de 40 \u20ac pour frais de recouvrement.<\/p>\n

    Article 6 : Livraison<\/h2>\n

    Les d\u00e9lais de livraison sont donn\u00e9s \u00e0 titre indicatif. Un retard de livraison ne pourra en aucun cas justifier l\u2019annulation de la commande ni donner lieu au versement de dommages et int\u00e9r\u00eats.<\/p>\n

    Article 7 : R\u00e9ception des Produits<\/h2>\n

    Le Client est tenu de v\u00e9rifier l\u2019\u00e9tat des produits lors de la livraison. Toute r\u00e9clamation concernant une non-conformit\u00e9 ou un d\u00e9faut apparent devra \u00eatre formul\u00e9e par \u00e9crit dans un d\u00e9lai de 7 jours suivant la r\u00e9ception des produits.<\/p>\n

    Article 8 : Garantie<\/h2>\n

    Nos servomoteurs b\u00e9n\u00e9ficient d\u2019une garantie de 12 mois \u00e0 compter de la date de livraison. Cette garantie couvre tout d\u00e9faut de fabrication ou de reconditionnement. Elle ne couvre pas les dommages r\u00e9sultant d\u2019une mauvaise utilisation, d\u2019une installation incorrecte ou d\u2019un entretien inadapt\u00e9.<\/p>\n

    Article 9 : Retour et \u00c9change Standard<\/h2>\n

    Le d\u00e9lai de retour d\u2019un servomoteur dans le cadre d\u2019un \u00e9change standard est fix\u00e9 \u00e0 une semaine. Au-del\u00e0 de ce d\u00e9lai, E-Servo se r\u00e9serve le droit de facturer la diff\u00e9rence de prix avec une fourniture neuve ou reconditionn\u00e9e.<\/p>\n

    Article 10 : Annulation de Commande<\/h2>\n

    Toute commande pass\u00e9e et confirm\u00e9e est ferme et d\u00e9finitive. Aucune annulation ne sera accept\u00e9e apr\u00e8s confirmation, sauf accord \u00e9crit pr\u00e9alable d\u2019E-Servo. En cas d\u2019annulation accept\u00e9e par E-Servo avant exp\u00e9dition, le Client pourra \u00eatre tenu de verser une indemnit\u00e9 correspondant aux frais engag\u00e9s (approvisionnement, pr\u00e9paration, logistique). Apr\u00e8s exp\u00e9dition, aucune annulation ne sera possible.<\/p>\n

    Article 11 : Retour des Produits<\/h2>\n

    Tout retour de produit doit faire l\u2019objet d\u2019un accord \u00e9crit pr\u00e9alable de notre part. Les produits doivent \u00eatre retourn\u00e9s dans leur emballage d\u2019origine et en parfait \u00e9tat. Les frais de retour sont \u00e0 la charge du Client.<\/p>\n

    Article 12 : Responsabilit\u00e9<\/h2>\n

    La responsabilit\u00e9 d\u2019E-Servo est limit\u00e9e au montant de la commande. En aucun cas nous ne pourrons \u00eatre tenus responsables des dommages indirects, tels que les pertes de profit ou de production.<\/p>\n

    Article 13 : Force Majeure<\/h2>\n

    E-Servo ne pourra \u00eatre tenu responsable de l\u2019inex\u00e9cution de ses obligations contractuelles r\u00e9sultant d\u2019un cas de force majeure (incluant notamment les catastrophes naturelles, gr\u00e8ves, incendies, guerres).<\/p>\n

    Article 14 : Confidentialit\u00e9<\/h2>\n

    Toutes les informations \u00e9chang\u00e9es entre les parties dans le cadre des transactions sont confidentielles et ne peuvent \u00eatre divulgu\u00e9es \u00e0 des tiers sans l\u2019accord pr\u00e9alable de l\u2019autre partie.<\/p>\n

    Article 15 : Droit Applicable et Juridiction Comp\u00e9tente<\/h2>\n

    Les pr\u00e9sentes CGV sont r\u00e9gies par le droit fran\u00e7ais. En cas de litige, comp\u00e9tence exclusive est attribu\u00e9e aux tribunaux du ressort du si\u00e8ge social d\u2019E-Servo.<\/p>\n

    Pour toute question ou information compl\u00e9mentaire, le Client est invit\u00e9 \u00e0 nous contacter directement par courrier, t\u00e9l\u00e9phone ou email. Nous nous engageons \u00e0 r\u00e9pondre dans les meilleurs d\u00e9lais afin d\u2019assurer une relation commerciale claire et transparente.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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