{"id":217125,"date":"2026-10-06T13:49:23","date_gmt":"2026-10-06T11:49:23","guid":{"rendered":"https:\/\/e-servo.com\/?page_id=217125"},"modified":"2026-10-06T13:49:23","modified_gmt":"2026-10-06T11:49:23","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/e-servo.com\/pt-pt\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_image=&#8221;172049&#8243; back_position=&#8221;center top&#8221; overlay_alpha=&#8221;0&#8243; overlay_color_blend=&#8221;multiply&#8221; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-121939&#8243; overlay_animated_2_color=&#8221;color-121939&#8243; overlay_animated_size=&#8221;0.7&#8243; gutter_size=&#8221;3&#8243; column_width_use_pixel=&#8221;yes&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; bottom_divider=&#8221;gradient&#8221; css_animation=&#8221;scroll-trigger&#8221; animation_state=&#8221;end&#8221; animation_origin=&#8221;center&#8221; animation_scale_val=&#8221;100&#8243; animation_opacity=&#8221;0&#8243; animation_x=&#8221;0&#8243; animation_y=&#8221;0&#8243; animation_blur=&#8221;0&#8243; animation_rotate=&#8221;0&#8243; animation_perspective=&#8221;0&#8243; animation_offset_top=&#8221;0&#8243; animation_offset_bottom=&#8221;85&#8243; content_parallax=&#8221;3&#8243; uncode_shortcode_id=&#8221;122410&#8243; back_color_type=&#8221;uncode-solid&#8221; overlay_color_type=&#8221;uncode-solid&#8221; overlay_color_solid=&#8221;rgba(12,79,72,0.01)&#8221; back_color_solid=&#8221;rgba(12,79,72,0.01)&#8221; overlay_animated_1_color_type=&#8221;uncode-palette&#8221; overlay_animated_2_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;55&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;761642&#8243;][uncode_breadcrumbs separator=&#8221;bullet&#8221;][vc_custom_heading text_color=&#8221;color-121939&#8243; heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;600&#8243; css_animation=&#8221;top-t-bottom&#8221; animation_delay=&#8221;300&#8243; uncode_shortcode_id=&#8221;103118&#8243; text_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;h1-title&#8221;]Return Policy[\/vc_custom_heading][vc_separator sep_color=&#8221;color-wvjs&#8221; uncode_shortcode_id=&#8221;107512&#8243; sep_color_type=&#8221;uncode-palette&#8221; el_width=&#8221;1px&#8221; el_height=&#8221;35px&#8221;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;317921&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;172682&#8243;]E-Servo products are sold exclusively to professional customers.<\/p>\n<h2><strong>All orders are firm and final.<\/strong><\/h2>\n<p>Unless prior written approval has been granted by E-Servo, product returns are not accepted, particularly in the event of an ordering error, a change in requirements or for customer convenience.<br \/>\nHowever, specific situations may be reviewed on a case-by-case basis. Customers are invited to contact E-Servo before returning any equipment.<\/p>\n<h2><strong>No equipment may be returned without E-Servo&#8217;s prior written approval.<\/strong><\/h2>\n<p>These conditions do not affect applicable warranties or E-Servo&#8217;s <strong>12-month contractual warranty<\/strong>. In the event of a defective or non-conforming product, the customer must contact E-Servo to arrange the appropriate procedure.<br \/>\nSpecific conditions concerning the return of the old equipment as part of a <strong>standard exchange<\/strong> remain applicable independently of this return policy.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_image=&#8221;172049&#8243; back_position=&#8221;center top&#8221; overlay_alpha=&#8221;0&#8243; overlay_color_blend=&#8221;multiply&#8221; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-121939&#8243; overlay_animated_2_color=&#8221;color-121939&#8243; overlay_animated_size=&#8221;0.7&#8243; gutter_size=&#8221;3&#8243; column_width_use_pixel=&#8221;yes&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-217125","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy - E-Servo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-servo.com\/pt-pt\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - E-Servo\" \/>\n<meta property=\"og:description\" content=\"[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; 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