E-Servo products are sold exclusively to professional customers.
All orders are firm and final.
Unless prior written approval has been granted by E-Servo, product returns are not accepted, particularly in the event of an ordering error, a change in requirements or for customer convenience.
However, specific situations may be reviewed on a case-by-case basis. Customers are invited to contact E-Servo before returning any equipment.
No equipment may be returned without E-Servo’s prior written approval.
These conditions do not affect applicable warranties or E-Servo’s 12-month contractual warranty. In the event of a defective or non-conforming product, the customer must contact E-Servo to arrange the appropriate procedure.
Specific conditions concerning the return of the old equipment as part of a standard exchange remain applicable independently of this return policy.